Shipping policy

Shipping Policy - The Sunshine Collaborative

At The Sunshine Collaborative, we are delighted to offer Free Economy Shipping on all orders, ensuring a straightforward and cost-effective shopping experience for everyone!

Order Processing: Each item is custom-made just for you after your order is placed. Please allow [2-7 business days] for production before your order is shipped. During peak seasons (e.g., holidays), processing times may be slightly longer.

Shipping Method & Timeframes: All orders are shipped via our Free Economy Shipping service.

  • Estimated Delivery Time: Once shipped, delivery typically takes [5-10 business days] within the [Your Country/Region, e.g., United States]. International orders may take longer.

  • Tracking: You will receive a shipping confirmation email with a tracking number once your order has been dispatched.

Important Notes:

  • Delivery Estimates: The delivery times provided are estimates and are not guaranteed. Actual delivery may vary due to carrier delays, customs processing (for international orders), or other unforeseen circumstances.

  • Multiple Items: If you ordered multiple items, they might be shipped separately as they are completed, and you may receive separate tracking numbers.

  • Lost or Damaged Shipments: In the rare event that your order is lost in transit or arrives damaged, please refer to our Return & Refund Policy for assistance.

International Shipping: While we offer free economy shipping, international customers are responsible for any customs duties, taxes, or fees imposed by their country's customs department. These charges are not included in your order total and are the responsibility of the buyer.

Thank you for choosing The Sunshine Collaborative. We appreciate your patience as your custom-made items make their way to you!